Bowman Riley Architects faced challenges common to many organisations in an era of rapid change: maintaining employee engagement, fostering innovation, and adapting leadership styles to meet evolving demands. Recognising the need for a significant shift in organizational culture, Bowman Riley adopted The Management Shift (TMS) framework to transition from a hierarchical structure to one rooted in purpose, collaboration, and empowerment. This bold move aimed to elevate leadership practices and create a thriving workplace culture.
Bowman Riley embarked on a 4-month TMS Leadership Development Programme involving 16 members of its leadership team.
The programme featured:
The cornerstone of the initiative was the 5-Level Model developed through interdisciplinary research. This model outlines five progressive levels of mindset and organisational culture:
Bowman Riley aimed to anchor its leadership style and culture at Level 4, characterised by collaboration, trust, and purpose-driven behavior. The Managing Director, Michael Feather, played a pivotal role in driving this transformation by embracing openness, trust in team members’ abilities, and collaborative approaches to disruption.
Bowman Riley Architects achieved significant improvements following The Management Shift framework:
Leadership Growth: Enhanced trust, openness, and collaboration among leaders, with improved work-life balance for the Managing Director.
Employee Engagement: Leadership engagement scores increased by 8%, overall engagement rose by 2.5%, and ROI on training reached 550%.
Cultural Transformation: Adoption of collaborative behaviors (Level 4), celebration of successes, and creative initiatives strengthened teamwork and innovation.
Team Building: Quarterly social events, cultural trips, and informal recognition fostered stronger bonds and morale.
Bowman Riley Architects’ adoption of The Management Shift framework transformed its leadership practices and organisational culture, resulting in enhanced employee engagement, creativity, collaboration, and profitability.
The Managing Director's reflections encapsulate the impact,
"The magic of The Management Shift creates ripples of transformation—improving happiness, fun, and vibe across all aspects of our operations."
30+ International awards won, including:
Company Number:
09583754
VAT Registration Number:
214 1960 33
Address: Springfield House, 23 Oatlands Drive, Weybridge, Surrey KT13 9LZ, UK.
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