Case Study:
Emergn

Context

The Management Shift (TMS) approach successfully transitioned consulting company Emergn to Level 4 conscious leadership. Emergn created an effective organizational structure that embraced clarity and purpose by combining powerful insights from applying TMS.

Implementation

Emergn has taken various actions to shift its leadership from Level 3 to Level 4 (of The Management Shift framework). Examples of these steps include: Learning the fundamentals through two workshops, utilizing e-learning platform assessments and learning material, creating a ‘TMS’ channel on Teams for exchanging ideas and experiences, establishing a team of TMS champions to take key initiatives forward and improving its Performance Management System to include Level 4 language and behaviours that consistently drive and anchor Level 4 culture.

The Management Shift approach helped the firm to quantify pushing their leadership to the next level. Emergn’s CEO Alex Adamopoulos emphasizes “the distinction around the different levels.”

The program helped leaders understand the different levels and how to transition from one level to the next. It also taught them how to communicate in a way that is appropriate for each level, using what Alex calls “Level 5 language.”
“Level 5 language is extraordinary in the moment because you are capturing an innovation or an approach that maybe you didn’t think about prior, but now it is on top of mind,” he explains.
Shifting to Level 4
By baselining the importance of a Level 4 business and bringing home the values that Emergn aspires to as a company, the program has had a significant impact on the organisation.
“One of the things we have applied in our organisation is the importance of a Level 4 business, really bringing home the values that we aspire to as a company. That means getting to a place where Level 4 language and thinking happens in a subtle yet intentional manner without needing to call it out”.
“It is wonderful to see colleagues who genuinely care about and love their co-workers. It feels like we are doing more of that lately as an organisation, and that is coming from the Management Shift work we have been doing.”

Emergn’s success story about creating a long-term leadership shift demonstrates the value of conscious leadership and The Management Shift Model.

Outcome

The results of The Management Shift program with Emergn have been impressive. Emergn has reported significant improvements within its leadership teams, communication, performance, and organisational culture.

Furthermore, following The Management Shift program:

Average survey participation has increased from 40% to close to 75%
Emergn moved from the 50th percentile in terms of what ‘good’ looks like across key culture, operational, and belonging topics to the 80th percentile
Coupled with the launch of a performance management system, Emergn expects a 75% increase in the capture, communication, and ongoing development of key data that directly contributes to improving Emergn as a company and improving its people.